"Lean IT - Enabling and Sustaining Your Lean Transformation" is filled with practical, hands-on ideas for how to implement Lean tools and principles within your IT organization. It includes real life case studies from organizations that have successfully applied Lean IT, including Toyota, Barry Wehmiller, Con-way, Ingersoll Rand, Steelcase, Virginia Mason Hospital, and GroupHealth.
Download Table of Contents and Chapter One
Download/View Appendix C "Information Wastes"
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